We want to make sure you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return your item to Tri-State Cases for an exchange or refund, excluding freight, within 14 days of the invoice date.

The item must be returned in unused condition including all accessories, hardware and manufacturer's original packaging as sold.

Before returning an item, call Customer Service at 877-240-6280 to obtain an RMA (Return Materials Authorization) number for your return.

The return address is:
Tri-State Cases
5998 Meijer Drive
Milford, OH 45150

The RMA number needs to appear on the outside of all packaging and paperwork. Returns will not be accepted without an RMA number. Returns should be insured since we can only issue credit for documented receipts of product.